At PinkClack, your satisfaction is our priority. If you’re not 100% happy with your purchase, we’re here to make things right—quickly and easily.
Eligibility
- Return within 30 days of delivery
- Items must be unused and in original packaging
- Must include proof of purchase
How to Start a Return
- Email us at support@pinkclack.com to request return authorization
- Ship the item back — return shipping is customer’s responsibility
- Receive your refund (excluding original shipping fees) within 5–10 business days after we get the item
Exchanges
Received a defective or damaged item? No worries! We'll send a free replacement. Please contact us immediately with clear photos of the issue.
Non-Refundable Items
- Customized keyboard builds or products with personalized keycaps
- Final sale items (as marked on the product page)
Still Have Questions?
We’re here to help. Reach out anytime at support@pinkclack.com